E-commerce has undertaken a development boom in recent years. E-com giants have gone public, increasing B2B and B2C e-com companies with strong cash positions. This and other signs all mark a turning point for traditional logistic hubs. Self-built storehouses are not able to handle their own capacity due to a great amount or styles, product varieties and orders. In response, cloud warehouses are emerging. These warehouses can provide delivery, improve operating efficiency, handle increasing orders and sales, while ensuring accuracy and punctuality.
More products, more varieties, and more complex processes of sorting, transmitting, packaging and delivering require the warehouse logistics management to be more precise and detail-oriented.
It would be easier to serve traditional B2B clients because the stock comes in by bulk. Dealing with a few hundreds of SKU is relatively quicker and simpler. While B2C products come in fragmented, most of which are promotional goods with great varieties and small batch sizes. Also, the B2C customers are asking for faster transit and shorter delivery times. Therefore, most B2C e-com companies rely on the warehouse with more efficient logistics when it comes to peak season demand (such as “double 11 shopping festival”).
Services cost and difficulty
The traditional B2B warehouse services involve hundreds of clients at most, while B2C deals with thousands or even tens of thousands of end-user customers with different requests. More individual clients and more complicated requirements are raising the operating cost and service challenges.
Standard processes for Cloud Warehouse
“Cloud” means interacting with the internet. Sub-depots are established and build up quick-reaction delivery chains based on the sharing of information. Cloud warehouses not only analyze storage data, they automatically generate and execute orders. These warehouses also act as a coordinator in stock management. After a supplier-based search in omni-channel inventory, the required goods will be automatically allocated and transferred. It also integrates and optimizes the stock, calling the attention of the upstream supply chain for replenishment.
As time and technology evolves, today’s consumer obtains hold higher standard on service quality. GTS adapts the cloud warehouse model to provide a streamlined and efficient solution to accommodate this need.
Syncing order data
Order information will sync to Cloud warehouse operation desk through OMS ordering system after the customer makes the purchase.
Once the staff receives dispatch orders and confirms order details and delivery requirements, the order receipt will be generated and printed out automatically.
Locate the ordered product in the system, check and scan QR code to access.
Pack the products as required and place on flow line. After the data is uploaded, the package will be delivered to assigned pick-up locations.
All return and change orders will be processed with e-com partner’s confirmation. The order info will be updated in real time.